Shipping Policy

Thank you for shopping with us. We aim to process and deliver your orders as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an order confirmation after placing your order and, where applicable, a shipping confirmation with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

• Local/Standard Shipping: 3–7 business days

• International Shipping: 7–21 business days

Please note that these are estimates and delivery times may vary due to courier delays, customs processing, weather, public holidays, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on your delivery location, order size, weight, and the shipping method selected at checkout. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

If tracking is available for your order, tracking details will be sent to you once your package has been dispatched. Please allow some time for tracking information to update after shipment.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Delayed or Lost Orders

While we work with reliable delivery providers, we cannot guarantee delivery dates or be responsible for delays caused by circumstances outside our control.

If your order appears to be significantly delayed or is considered lost, please contact us at [your email address] with your order number so we can assist you.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number along with photographs of the damaged packaging and items. We will review the issue and determine the appropriate resolution.

International Orders

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.